AI lives in the command line
Now, so does your helpdesk

Import & export tickets from Zendesk, Intercom, Freshdesk and more. Our tooling and data is designed, ground-up, for full AI interoperability. So answer a couple of tickets yourself, then tell OpenClaw to handle the rest.

Sign up by the Ides of March the Birthday of Rome (April 21) and get Claudeus Maximus ∞. Free, Forever.

01

CLI

Triage, draft, search, and manage your queue without leaving the terminal. Pipe output. Script workflows. No browser required.

02

MCP Server

60 tools that plug into Claude Code, Cursor, Windsurf, or any MCP client. Your helpdesk becomes a tool your AI assistant can use.

03

Web Dashboard

Full GUI when you need it. Tickets, analytics, KB, AI tools, automation rules, SLA tracking, and billing.

Capabilities

AI Triage

Auto-classify priority, category, and assignee with your LLM.

Draft Replies

Generate context-aware responses using ticket history and KB articles.

Sentiment Analysis

Detect frustrated customers before they churn.

Queue Management

Stats, SLA tracking, shift summaries from the command line.

Knowledge Base

Search, suggest articles, and RAG-powered answers.

Duplicate Detection

Catch duplicate tickets before agents waste time on them.

Connector Sync

Continuous sync from 10+ platforms. Not a one-time import.

Automation Rules

Triggers, macros, and automations. Build once, run forever.

Compliance

GDPR data retention, audit logs, and evidence export.

Import from

ZendeskIntercomFreshdeskHelpScoutHubSpotZoho Desk+ 4 more

Continuous sync, not a one-time export. Cursor-based incremental updates keep your local data fresh.

MCP Server — 60 Tools

Your helpdesk is now an AI tool.

CLIaaS ships an MCP server that exposes your entire support queue to any AI assistant. Ask Claude to triage your inbox. Let Cursor draft replies while you code. The same 60 tools work across every tier and deployment mode.

tickets_listtickets_showtickets_searchtriage_tickettriage_batchdraft_replysentiment_analyzedetect_duplicatessummarize_queuekb_searchkb_suggestrag_askqueue_statssla_reportsync_pull+ 45 more

Pricing

Self-hosted or cloud-hosted. Pick the plan that fits your team.

BYOC

Self-Hosted

Free Forever*

  • Your infra, your data
  • Unrestricted CLI & Web GUI
  • Unlimited tickets & agents
  • Bring your own AI models
npm install -g cliaas

Pro Hosted

$79 $59/mo

Early adopter lifetime discount

  • Everything in BYOC
  • 10,000 tickets/mo
  • Unlimited AI queries
  • Full fancy GUI
  • We manage your infra
  • Priority support
Start Pro Hosted

Enterprise

Custom

For teams with >10k tickets/mo

  • Everything in Pro Hosted
  • Unlimited everything
  • SSO / SAML / SCIM
  • Dedicated support
  • Custom SLA guarantees
  • On-prem deploy integration
Let's Talk

* Must sign up, install, and migrate or process at least 10 tickets by April 21, 2026, 11:59 PM PST (Parilia — Birthday of Rome)

Open source. Ship it yourself.

CLIaaS is MIT-licensed. One command to install, one command to set up. Point it at your Postgres, add your LLM key, and you have a fully functional helpdesk in under five minutes. No vendor lock-in.

npm install -g cliaas && cliaas init